At Red Fox Sheds, we believe in making your purchasing experience as smooth and transparent as possible. Here’s a step-by-step guide to help you understand the entire process before making a decision:
1. Initial Contact
- Once you provide us with your information or save a design, a shed professional will reach out to you.
- During this conversation, we’ll ask questions to understand your unique situation, budget, and needs. This ensures we recommend the perfect solution for you.
2. Quote and Information
- After discussing your needs, we’ll send all relevant information via email or text, including a detailed written quote.
- The quote will include:
- Discounts (if applicable)
- Delivery fees (if any)
- A clear breakdown of costs
3. Placing Your Order
- If you decide to proceed, we’ll send you an agreement for signature.
- A payment is usually required to secure your order.
4. Scheduling Delivery or Build
- Within 1-3 business days of placing your order, our scheduling manager will contact you.
- They will set a date for:
- Delivery of your shed
- A crew to come and build on-site, if applicable
- Unless otherwise communicated (e.g., due to weather), the scheduled date will remain fixed.
5. Delivery and Setup
- Delivery:
- The scheduling manager or driver will inform you of the estimated time of arrival (ETA).
- Someone must be present to indicate the exact location for the building.
- Delivery typically takes 30 minutes to a few hours, depending on the size and complexity.
- On-Site Build:
- Build times range from 4 hours (smallest sheds or decks) to several days (large cabin shells).
6. Final Approval
- After the delivery or build is complete, we will ask for your approval to ensure everything meets your expectations.
7. Final Payment and Enjoyment
- If there is any remaining balance, we will reach out for payment.
- Once complete, you’re ready to enjoy your shed or deck for years to come!
We’re here to guide you every step of the way. If you have any questions, feel free to contact us at any point during the process. Thank you for choosing Red Fox Sheds!
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